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Vertlite Privacy Statement

Vertlite Privacy Statement

 

Collection of Personal Information

Vertlite does not sell, share or trade customers personal information collected online with third parties.
Personal information collected online will only be disclosed within our corporate group for internal use only.



The personal information we collect from you will be used in some or all of the following ways:

- To deliver the products you have purchased from Vertlite
  

- To update you on the delivery of the product and for customer support purposes
  

- To provide you with relevant product information
  

- To process your orders and to provide you with the services and information offered through our website and which you request
  

- Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on Vertlite website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.


Updating Your Personal Information

You can update your personal information anytime by accessing your account on Vertlite website.

Disclosure of Personal Information

We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from Vertlite website. In exceptional circumstances Vertlite may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Vertlite is committed to complying with the Privacy Act and the National Privacy principles.

If you believe that your privacy has been breached by Vertlite please contact us at info@vertlite.com and we will resolve the issue.

Changes to the Privacy Policy

Vertlite reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

Complaints about breeches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at info@vertlite.com.